FREQUENTLY ASKED QUESTIONS

FAQ1. How much does it cost to move? 

The price will depend on a number of factors; for example the number of bedrooms your property has, and where are you moving from and to. Contact Kevin Removals where our friendly and helpful staff will be more than willing to talk you through the process to assist with a competitive price. Tel: 1300 67 99 66

2. I assume this move is going to be quite expensive. Is there any way of saving costs? 

Firstly, it is easy to presume that because Kevin Removals have been around for a while and that we offer a leading service that we are expensive. NO! We have succeeded for many years because we have NEVER been too expensive – as we understand the financial burden a move can make, so our prices reflect some of the most competitive on the market.

Secondly, yes there are always alternative ways to do any job which can affect the price. Simply, your quote will be tailored to your needs. In addition, more hands make light work, reducing the time and therefore cost of your move.

 

3. Are your men properly trained to pack and move my possessions? 
Yes, Kevin Removals have a regular training program, and employ an in-house training officer.

 

4. Can you assemble/disassemble furniture? 
Yes we can, provided it is not a specialist assemble or disassemble. The safest way to transport furniture which can be dismantled is to disassemble them for transportation.

 

5. I am worried about the safety of my belongings? 

Kevin Removals, relocation specialist are thoroughly trained on how to safely pack and handle just about any item and are committed to exceeding your expectations through all stages of the move.

 

6. How much notice must I give to book a date for packing or moving?
The golden rule as with anything; sooner rather later. The more time we have, the better the estimation provided for time and space allocation required for your move. More so, from experience there are always on-going and last minute alterations, with which with enough notice we can assure that any of these alterations, are clearly communicated on the move to provide a smooth experience with Kevin Removals.  However, generally we recommend that you give a minimum of 5 Days notice, although if this is not possible we will endeavor to meet your requirements. Ideally, as soon as you know when you want to move you should confirm dates with us.

 

7. How do you ensure top quality?
Our goal is simple: to be excellent in everything we do. We aim to provide the best service we possibly can to all our customers and that means we are always reviewing our processes to see if they could be improved anywhere. This has successfully seen to long term customer relations with a large portion of our business seeing to return customers. Meeting our customer needs is our simple aim, by providing the best services at competitive prices means we can continue to grow our business.

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